The course aims to provide the essential elements of Sociology of the Organization through the analysis of sociological theories articulated according to three main issues: the question of industrial, defined by the cornerstones technology and consensus (from Taylorism to Japanese model) the bureaucratic issues, defined by the axes functions of the rules and strategies of the parties (the "ideal type" of Weber, to debate post-Weberian to the latest guidelines on post-bureaucratic), the question of organization defined by the axes and decisions resources (from the model of bounded rationality Simon on subsequent developments until the culturalist approaches, the transaction cost economics, ecological approach to organizational populations, the neo-institutional school and the so-called sociology of translation). 

The course also aims to the acquisition of knowledge relating to the dimension of organizational communication in the context of complex organizations, and the acquisition of theoretical and practical skills on analysis and management in public administration. Learning components that the course provides, constitute the needed know-how  to carry out professional activities related to the planning and management of complex organizational systems and its internal and external communication.

The course will address the following topics in the order below:

The main sociological theories of the organization

- Definition of the field of interest of the discipline: the sociology of organizations as a discipline that studies the organizational subjects in society, through the analysis of internal and external relations.

- Exposure of the main sociological theories about the organization through the analysis of three relevant issues: industrial, bureaucratic, organizational.

The organizational communication in complex organizations

- Analysis of the evolution of thinking on communication of the organizations (internal and external) within the about the organization theories

- Criteria for the analysis of the different levels of organizational communication in the current complex organizations and how to promote it in various organizations (according to the paradigm of organizational communication)

The Communication of Public Administration

- Theories, models and tools for public communication to promote internal and external communication in public organizations

The student must demonstrate an understanding of the concepts and theories provided by the course (sociological theories of organization and organizational communication); - the student must demonstrate the possession of the ability to use knowledge and concepts that allow to reason according to the specific logic of the discipline.

After completing the course, the student will be able to: - use the major theories of the organizations and communication in complex organizations; - Apply the techniques of organizational analysis and internal and external communications to a plurality of types of organization, with special attention to public organizations; - use the principles and criteria by which to analyze and plan the activities of institutional communication of a public administration.

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Teaching

Frontal lessons

Attendance

Obligatory attendance according to the rules of the degree course 

Course books

G. Bonazzi (2008), Storia del pensiero organizzativo, FrancoAngeli, Bologna

E. Invernizzi (2000), La comunicazione organizzativa: teorie, modelli e metodi, Giuffrè editore, Milano (per frequentanti solo la Parte Prima: capp. 1, 2, 3, 4 - pp. 1 - 220)

A. Rovinetti (2014), Professione: comunicatore pubblico, ArasEdizioni, Fano. 

Assessment

Oral examination.

The verification will be through individual interview based on textbooks, aimed at assessing the learning content by the student and his reworking skills and argumentation.

Assessment criteria:

For excellent assessments: possession of good critical thinking skills and in-depth by the student; knowing how to link together the main issues addressed in the course; the use of appropriate language with respect to the specificity of the discipline.

For discrete assessments: possession of a mnemonic knowledge of the contents by the student; a relative critical and linking the topics: the use of appropriate language.For sufficient assessments: the achievement of a wealth of minimal knowledge on the topics covered by the student, despite some training gaps; the use of inappropriate language.

For negative assessments: difficulties of orientation by the student with respect to the issues addressed in the exam papers; training gaps; the use of an inappropriate language ".

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Attendance

Study of the indicated texts

Course books

G. Bonazzi (2008), Storia del pensiero organizzativo, FrancoAngeli, Milano.

E. Invernizzi (2000), La comunicazione organizzativa: teorie, modelli e metodi, Giuffrè editore, Milano.

A. Rovinetti (2014), Professione: comunicatore pubblico, ArasEdizioni, Fano. 

Assessment

Oral examination.

The verification will be through individual interview based on textbooks, aimed at assessing the learning content by the student and his reworking skills and argumentation.

Assessment criteria:

For excellent assessments: possession of good critical thinking skills and in-depth by the student; knowing how to link together the main issues addressed in the course; the use of appropriate language with respect to the specificity of the discipline.

For discrete assessments: possession of a mnemonic knowledge of the contents by the student; a relative critical and linking the topics: the use of appropriate language.For sufficient assessments: the achievement of a wealth of minimal knowledge on the topics covered by the student, despite some training gaps; the use of inappropriate language.

For negative assessments: difficulties of orientation by the student with respect to the issues addressed in the exam papers; training gaps; the use of an inappropriate language ".

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.