The course aims to bring the student closer to a critical understanding of the main constructs that give sense of foundation and scientific and professional Dignity to discipline (psychology of work and organizations). This is why the basic topics that underlying the training objectives will be analyzed and declined in the context of the organizations. In fact, organizations must be understood as social artifacts with the purpose of service, production, education etc. Social artifacts in which the driving actions (human resource management in particular) can only benefit from the knowledge of the actual behaviour of the workers (efficiency, fatigue, motivation, gruppalità, conflict, etc.). Only the learning of psychological techniques and theories can offer an expert the real sense of organizational life in which the protagonists are people able to act collectively, individually and organizationalally. The organizational behavior, discretion and freedom of action of the individual are then correlated and conditioned by the technologies in particular the relationship U-M-A (man, machine, social environment, ergonomically intended). The main organizational and managerial theories are indeed, that a concrete action of address, command and coordination of individuals and groups oriented to a goal (efficacy and efficiency) that assumes a precise condition and economic purpose. Such action (risk otherwise of becoming mere abstraction) cannot and must not be regarded by a knowledge of the subject. Even much of the discomfort and human suffering are rooted in organizations. For this reason, particular attention will be given to the analysis of organizational dysfunctions: stress, mobbing, etc. in reference to URD.lgs 81/2008.

The study of the psychology of work and organizations also applies to the phase of conception, creation and management of a new enterprise, for this will be devoted to the entrepreneurial issues (from the profile of the entrepreneur to the process of decision linked to the development of a new company).

At the end of the course the student will be able to interpret the organizational phenomena and to recognize the variables on which to intervene for the prevention of the phenomena of stress/mobbing and for the creation of an enterprise.

The course program can be divided into macro areas:-Organization theory: The organizational question: definitions and problems; Organizational analysis through the person/environment models.

-Organization of work and technologies: the archetypes of modern organizations; The technological cycle: the model of Rohmert and Luczak; Organization, science and Technology.

-Organizational rationalism: Models of classical Organization (Weber, Fayol, etc.); Criticism: Merton and Gouldner; The scientific organization of the work (Taylor, Ford, the Gilbreth spouses, etc.)

-The discovery of the human: the Crisis of classical models (Munsterberg and the technical, the pre-ergonomists, etc.); The discovery of the social Man in the organizations (Mayo); Organizational behaviour: The Group and the working efficiency (bass, Lewin, Likert, etc.); The working motivation and the School of Human Resources (McGregor, Herzberg, etc.); Herbert Simon and the theory of limited rationality.

-Organizational pathologies: stress; The reading of organizational phenomena as relational phenomena; Bullying and burnout; The mobbing between theory and application practice.

-Entrepreneur and entrepreneurship: skills and entrepreneurial potential and measuring instruments; Youth and women entrepreneurship; The entrepreneurial choice; Small and medium-sized enterprise.

To enable the student to deal with the organizations in which they will be working with the preparation of the psychological sciences, the course aims to develop:

• Knowledge and understanding of organisations, their functioning and the processes of business development through the study of models, structures and organizational variables;

• Ability to identify organizational structures and variables, to use appropriate languages in the approach to businesses and human resources, to recognise action plans and organizational tools aimed at organizational well-being;

• Ability to recognize individual skills for the development of an entrepreneurial idea.

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Supplementary lessons; Supplementary seminars; Final Tutorial.

Teaching

Traditional lessons integrated with active didactics (discussions, classroom research, in-depth seminars) and presence of experienced witnesses.

N.B. There are no differences between frequent and non-frequent in the programme and in the procedures for assessment.

Attendance

Consult the blended course page regularly.

Course books

A. Favretto, G. (2010). Organizzazione del lavoro per lo sviluppo delle risorse umane. Verona: QuiEdit [pp. 277]

B. Favretto G. (2005). Le forme del mobbing. Milano: Raffaello Cortina Editore [pp. 171]

C. Cubico S. e Favretto, G. (2012). Giovani imprenditori: competenze e orientamenti nel Veneto. Verona: QuiEdit. [pp. 144]

Assessment

The examination will take place in written form (60 multiple choice questions oriented to measure the knowledge of the specific contents of the programme provided for in the texts indicated; 30 item for text A; 15 for text B and 15 for text C; duration 60 minutes).

Detail information, on the exam will be placed in the dedicated section of the blended platform of the course https://blended.uniurb.it/moodle/.

All students will be given the opportunity to access an exercise at the end of the course (detail, date and time information for the tutorial will be available in the blended platform from March 2018); In the tutorial (duration 75 minutes) You will be able to document your ability to reflect on the contents of the program by responding to an open, integrative application.

N.B. There are no differences between frequent and non-frequent in the programme and in the procedures for assessment. Oral examination for Erasmus students

Disabilità e DSA

Le studentesse e gli studenti che hanno registrato la certificazione di disabilità o la certificazione di DSA presso l'Ufficio Inclusione e diritto allo studio, possono chiedere di utilizzare le mappe concettuali (per parole chiave) durante la prova di esame.

A tal fine, è necessario inviare le mappe, due settimane prima dell’appello di esame, alla o al docente del corso, che ne verificherà la coerenza con le indicazioni delle linee guida di ateneo e potrà chiederne la modifica.

Course books

N.B. There are no differences between frequent and non-frequent in the programme and in the procedures for assessment.

Assessment

N.B. There are no differences between frequent and non-frequent in the programme and in the procedures for assessment.

Disabilità e DSA

Le studentesse e gli studenti che hanno registrato la certificazione di disabilità o la certificazione di DSA presso l'Ufficio Inclusione e diritto allo studio, possono chiedere di utilizzare le mappe concettuali (per parole chiave) durante la prova di esame.

A tal fine, è necessario inviare le mappe, due settimane prima dell’appello di esame, alla o al docente del corso, che ne verificherà la coerenza con le indicazioni delle linee guida di ateneo e potrà chiederne la modifica.

Students (who attends or not) are invited to regularly consult the blended page of the course where they can find the punctual information about the course (schedule and any variations) and materials useful for preparing the exercise and final exam (https://blended.uniurb.it/moodle/).