The course aims to bring the student closer to a critical understanding of the main constructs that give a sense of foundation of the work and organizational psychology. The basic topics underlying the training objectives will be analyzed and developed in the context of the organizations. In fact, organizations is as social artefacts with purposes of service, production, education, etc. Social artifacts in which the driving actions (management of human resources in particular) can only benefit from the knowledge of the real behaviors of workers (efficiency, fatigue, motivation, conflict, etc.). Only the learning of psychological techniques and theories can offer an expert the real sense of organizational life in which the protagonists are people able to act collectively, individually and organizationally. The organizational behavior, discretions and freedom of action of the individual are then correlated and conditioned by the technologies in particular the relationship Man-Machine-Social Environment (ergonomically intended). The main organizational and managerial theories are a concrete action of direction, command and coordination of individuals and groups oriented to a goal (effectiveness and efficiency) that assumes a precise condition and economic purpose. This action (otherwise risks becoming a mere abstraction) can not and must not prescind from a knowledge of the subject. Even much of human unease and suffering is rooted in organizations. For this reason special attention will be given to the analysis of organizational dysfunctions: stress, bullying, etc.
The study of the psychology of work and organizations also applies to the ideation, creation and management of a new company, for this will be devoted space to entrepreneurial issues (from the entrepreneurial profile to the decision to create a new company ).

At the end of the course the student will be able to interpret the organizational phenomena and to recognize the variables on which to intervene for the prevention of stress / bullying phenomena and for the creation of a company.

The program can be divided into macro areas (in the temporal order described below):
- Organization theory: the organizational question: definitions and problems; organizational analysis through the Person / Environment models. (10 hours)
- Organization of work and technologies: the archetypes of modern organizations; the technological cycle: the Rohmert and Luczak model; organization, science and technology. (10 hours)
- Organizational rationalism: models of classical organization (Weber, Fayol, etc.); criticism: Merton and Gouldner; the scientific organization of work (Taylor, Ford, Mr and Mrs Gilbreth, etc.) (8 hours)
-The discovery of the human: the crisis of the classical models (Munsterberg and the Psycho-technical, the pre-ergonomics, etc.); the discovery of social man in organizations (Mayo); organizational behavior: the group and work efficiency (Bass, Lewin, Likert, etc.); job motivation and the Human Resources school (McGregor, Herzberg, etc.); Herbert Simon and The theory of limited rationality. (10 hours)
- Organizational pathologies: stress; the reading of organizational phenomena as relational phenomena; mobbing and burnout; the bullying between theory and application practice. (4 hours))
- Entrepreneurship: skills and entrepreneurial potential and measurement tools; Youth and female entrepreneurship; The entrepreneurial choice; Small and medium-sized businesses. (6 hours)

The course aims to develop:
• knowledge and understanding related to organizations, their functioning and the processes of business development through the study of models, structures and organizational variables;
• ability to identify organizational structures and variables, to use appropriate languages in the approach to companies and human resources, to recognize action plans and organizational tools aimed at organizational wellbeing;
• ability to recognize individual skills for the development of an entrepreneurial idea

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Integrative lessons; Seminars; Final exercise

The teaching material prepared by the lecturer (such as for instance slides, lecture notes, exercises) and specific communications from the lecturer can be found, together with other supporting activities, inside the Moodle platform › blended.uniurb.it

Course books

A. Favretto, G. (2010). Organizzazione del lavoro per lo sviluppo delle risorse umane. Verona: QuiEdit [pp. 277]

B. Favretto G. (2005). Le forme del mobbing. Milano: Raffaello Cortina Editore [pp. 171]

C. Cubico S. e Favretto, G. (2012). Giovani imprenditori: competenze e orientamenti nel Veneto. Verona: QuiEdit. [pp. 144]

There are no differences between attending and not attending

Assessment

The exam is in written form (30 multiple-choice questions oriented to measure the knowledge of the specific contents of the program provided in the texts indicated, 15 items for text A, 7 for text B, and 8 for text C; duration 30 minutes).
Detailed information on the examination will be placed in the dedicated section of the Blended platform of the course.
All students will be given the opportunity to access an exercise at the end of the course (detailed information, date and time, related to the exercise will be available on the Blended platform starting from March 2022); the ecercise duration is 30 minutes.
N.B. there are no differences between attending and not attending the program and the assessment procedures. Oral exam for Erasmus students who request it.

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Assessment

The exam is in written form (60 multiple-choice questions oriented to measure the knowledge of the specific contents of the program provided in the texts indicated, 30 items for text A, 15 for text B, and 15 for text C; duration 60 minutes).
Detailed information on the examination will be placed in the dedicated section of the Blended platform of the course.
All students will be given the opportunity to access an exercise at the end of the course (detailed information, date and time, related to the exercise will be available on the Blended platform starting from March 2019); in the ecercise (duration 60 minutes) with a integrative open question.
N.B. there are no differences between attending and not attending the program and the assessment procedures. Oral exam for Erasmus students who request it.

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

There are no differences between attending and not attending