Università degli Studi di Urbino Carlo Bo / Portale Web di Ateneo


METHODS AND TECHNIQUES OF SOCIAL SERVICE
METODI E TECNICHE DEL SERVIZIO SOCIALE

A.Y. Credits
2022/2023 10
Lecturer Email Office hours for students
Giorgio Berti friday h 12-13 on appointment with email

Assigned to the Degree Course

Sociology and Social Work (L-39 / L-40)
Curriculum: PERCORSO COMUNE
Date Time Classroom / Location
Date Time Classroom / Location

Learning Objectives

The course is aimed at the knowledge of the theoretical and methodological bases of the Professional Social Service in order to acquire basic training to intervene in all areas where the social worker operates both in the public, private and non-profit sectors.

Program

Elements of epistemology of professional social work. Professional social work and the evolution of welfare systems. Study of the main theoretical models of social work. Learning of the process and the helping relationship through the use of the basic methodological procedure, professional tools and techniques (helping relationship, social and individual planning, interview, home visit, communication strategies in professional social work, paper and digital documentation, social information systems and programming, network work in various forms (collaboration, coordination, co-planning and co-management), social and criminal mediation. Learning of the operational practices of the Professional Social Service in the various areas of intervention. Elements of community work and community care. The role of natural helpers and new perspectives of individual and community empowerment. Analysis of clinical cases. Self-help experiences and the role of grassroots social organizations. Analysis of some aid project cases. Professional social work and social complexity.

Bridging Courses

Principles and foundations of social work (1st year)

Learning Achievements (Dublin Descriptors)

The student must show the possession of the basic knowledge relating to the professional action of the social worker who directs his action through precise theoretical models from which the methodologies of the help process derive. The student will have to know all the professional tools and techniques. The student will have to know all the areas of intervention of the professional social service that operates in both the public, private and non-profit sectors. In particular, he will have to know the legislative references, the main characteristics of the various intervention contexts and how to choose a theoretical model. The student will have to demonstrate a theoretical knowledge of how professional social work operates in social complexity and which strategies and tools can be used to tackle the management of individual aid projects. The student must be able to define some basic concepts of work and professional social work that will be illustrated in the course and inserted in the epistemology notes of social work provided by the teacher.

Teaching Material

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Supporting Activities

The teaching material prepared by the teacher in addition to the recommended texts (such as slides, handouts, exercises, bibliography) and the teacher's specific communications for teaching can be found on the Moodle platform ›blended.uniurb.it


Teaching, Attendance, Course Books and Assessment

Teaching

Lectures and seminars within the lessons.

Attendance

3/4 of the lessons.

Course books

Sanfelici M., The models of social work. From theory to intervention, Carocci Faber, Rome, 2017 (exclude chapter 9);

Zilianti A. and Rovai B., Professional social workers. Methodology of social work, Carocci Faber, Rome 2007 (exclude chapter 3.3, chapter 4, chapter 7, chapter 8);

F. Corradini , Ranieri M.L., Social service guidelines and procedures, Erickson editions, Trento, 2019 (third edition). Teacher's notes on the theoretical models of social service (on the website and / or by sending an email to be requested from the teacher by writing to giorgio.berti@uniurb.it Any online material indicated during the course.

Assessment

Oral exam in which the knowledge of the theories and methodologies that guide the professional social service will be verified. The candidate's ability to frame the theoretical and methodological aspects within the welfare state system will be verified. Particular attention will be paid to the use of the professional vocabulary as well as the knowledge of the main references of social legislation. For more info, write to the teacher's email.

Disabilità e DSA

Le studentesse e gli studenti che hanno registrato la certificazione di disabilità o la certificazione di DSA presso l'Ufficio Inclusione e diritto allo studio, possono chiedere di utilizzare le mappe concettuali (per parole chiave) durante la prova di esame.

A tal fine, è necessario inviare le mappe, due settimane prima dell’appello di esame, alla o al docente del corso, che ne verificherà la coerenza con le indicazioni delle linee guida di ateneo e potrà chiederne la modifica.

Additional Information for Non-Attending Students

Course books

Sanfelici M., The models of social work. From theory to intervention, Carocci Faber, Rome, 2017;

Zilianti A. and Rovai B., Professional social workers. Methodology of social work, Carocci Faber, Rome 2007 (exclude chapter 3.3, chapter 4, chapter 7, chapter 8)

F. Corradini, Ranieri Maria Luisa, Social service guidelines and procedures, Erickson editions, Trento, 2019, (third edition). Folgheraiter Fabio and Patrizia Cappelletti (edited by), Natural Helpers, Erickson editions, Trento, 2011. Lecturer's notes on theoretical models of social service (on the website and / or by sending an email to giorgio.berti@uniurb.it Any online material indicated during the course.

Assessment

Oral exam in which the knowledge of the theories and methodologies that guide the professional social service will be verified. The candidate's ability to frame the theoretical and methodological aspects within the welfare state system will be verified. Particular attention will be paid to the use of the professional vocabulary as well as the knowledge of the main references of social legislation. Non-attending students are invited to write an email to the teacher for further information on the examination procedure.

Disabilità e DSA

Le studentesse e gli studenti che hanno registrato la certificazione di disabilità o la certificazione di DSA presso l'Ufficio Inclusione e diritto allo studio, possono chiedere di utilizzare le mappe concettuali (per parole chiave) durante la prova di esame.

A tal fine, è necessario inviare le mappe, due settimane prima dell’appello di esame, alla o al docente del corso, che ne verificherà la coerenza con le indicazioni delle linee guida di ateneo e potrà chiederne la modifica.

Notes

The notes can be downloaded from the university platform or requested via email to the teacher at giorgio.berti@uniurb.it

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