Università degli Studi di Urbino Carlo Bo / Portale Web di Ateneo


PSYCHOLOGY OF WORK
PSICOLOGIA DEL LAVORO

A.Y. Credits
2022/2023 6
Lecturer Email Office hours for students
Pier Giovanni Bresciani

Assigned to the Degree Course

Date Time Classroom / Location
Date Time Classroom / Location

Learning Objectives

The aim of the course is to provide, through a plurality of teaching methods, the essential knowledge of some of the main concepts found in the scientific literature of organizational psychology, and of the applicative declination of some of them in particular, with reference to the students' future professional and occupational reference contexts: 
- competence, trasversal competencies and soft skills
- job analysis and job evaluation
- assessment and selection
- training and needs analysis 
- psychological contract, motivation and professional development
- work group and teamwork
- satisfaction, organizational well-being, psychosocial risks, work-related stress
- training, coaching, mentoring, tutoring
At the end of the course, the student will be able to understand the specific and distinctive contribution that occupational psychology can make, along with other disciplines, both to the effective management of future professional roles and to the process of job search and placement in an organization

Program

The contents covered will refer to some of the topics of the psychological approach to work, chosen for their character of particular 'relevance' with the occupational context of reference of the degree course and with the professional perspective of the students; in particular:

- analysis and evaluation of work from a psychological point of view: motivations, methodologies, implications

- meaning of work for people: salient dimensions and directions for organizational design

- work motivation, psychological contract and organizational behavior: theoretical approaches and operational implications

- assessment, evaluation, validation and certification of skills: definitions, methodologies and practices of intervention

- functioning and management of working groups

- well-being, work stress and psychosocial risks: theoretical approaches and intervention methodologies

Learning Achievements (Dublin Descriptors)

Upon completion of the course, students will be expected to demonstrate that they have achieved the following learning outcomes:

 A) Knowledge and understanding.
Upon completion of this course, students will be expected to demonstrate that they have achieved the following knowledge and understanding:

- understand the meaning of work from a psychological perspective

- understand approaches, models, and methodologies for the analysis of work and organizational behavior

- understand the main topics of interest in the psychology of work, and their implications for people and organizations (skills and organizational behavior; motivation and psychological contract; work well-being and work-related stress; leadership and teamwork)

- understand how occupational psychology can be a useful tool in the context of the consulting process for work.

B) Applying knowledge and understanding
At the end of the course, students should demonstrate the ability to devise and support arguments with reference to how occupational psychology can be a useful tool in the context of job counseling processes

C) Autonomy of judgment (making judgements)
At the end of the course, students will be expected to demonstrate the ability to integrate knowledge by gathering and interpreting relevant data in relation to:

- the significance of the work of different types of populations

- the function, role and competencies of the employment consultant as a professional.

D) Communication Skills.
The student will be expected to demonstrate the ability to clearly communicate their conclusions, correctly assuming necessary information, formulating ideas, and providing solutions to problems:

- either in group work in class, and in plenary reporting (for those attending)

- both in the group project work to be presented at the exam (for students)

- both in the situation of individual examination interview (for all).

E) Learning skills
The student will have to demonstrate that he/she has developed those learning skills that will allow him/her to continue studying with a high degree of autonomy, in particular

- ability to identify and retrieve appropriate information sources regarding psychological aspects of work (including supplemental documentation provided in progress by the instructor)

- ability to organize the information and integrative knowledge acquired

- ability to analyze and read opportunities for educational consolidation and development on course topics

  • understand the meaning of work from a psychological perspective
  • know approaches, models and methodologies of analysis of work and organizational behavior
  • know the main topics of interest in the psychology of work, and its implications for people and organizations (skills and organizational behavior, motivation and psychological contract, well-being and work-related stress, leadership and teamwork)
  • know the areas for which the psychology of work can be useful in terms of intervention (work organization, selection, management and organization of human resources, training and professional development, guidance and employment services)
  • understand how the psychology of work can be a useful tool in the process of consulting for work

Teaching Material

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Teaching, Attendance, Course Books and Assessment

Teaching

The course adopts an active teaching method and is structured in 18 modules of 2 hours, unless changes agreed with the students.

Each module may provide, at the discretion of the teacher and in relation to the specific theme of the module, teaching methods such as lecture, case analysis, testimony of external experts, simulation, role-play, individual or group practice.

Innovative teaching methods

The course includes (depending on the A.A. according to students' needs and the course schedule):

  • face-to-face lectures
  • individual exercises
  • team work
  • classroom exercises in plenary
  • individual and team speaking presentations
  • project work
  • construction of quantitative data collection tools
  • construction of quanlitative data collection tools
  • simulations
  • role-play
  • flipped classroom
  • interviews with experts
  • analysis and debate (documents, videos, case studies, personal experiences)
  • self- and other-evaluations

The teaching methodology will take into consideration the needs of the attending students as well as the objectives of the course and will take advantage of the features of the University's Moodle platform to supplement classroom activities.

Attendance

Attending students are required to actively and constantly participate in the lessons of the course. Attendance at the lectures allows attending students to present at the exam one volume (instead of three for non-attending students: see below), and to take part of the interview on the topics covered in the course.

Course books

• P.G. Bresciani, La competenza. Appunti di viaggio, oltre l'orizzonte, Franco Angeli 2022

Assessment

Oral exam. 

The final exam for attending students consists of an interview on the topics discussed in the classroom and contained in the texts indicated in the bibliography. The individual interview is a relevant way to verify the learning outcomes previously indicated.

The interview may be supplemented by a practical test (project work carried out by groups, with presentation of a PPT report that will be illustrated for its part by each of the members of the group) concerning the analysis of the functions, role and skills of the labor consultant, as they emerge from some testimonies of professionals in the classroom, and the reading of documentation materials.

For the formulation of the evaluation, particular consideration will be given to:

- breadth and organization of knowledge
- degree of understanding, as indicated by the quality and relevance of the arguments
- The ability to 'apply' the acquired knowledge, i.e., to use the contents of the course to derive indications both for one's own behavior and for professional intervention (in the form of collaboration or consulting) for individuals or organizations.
- ability to relate the contents of the course to other disciplines covered in the degree course
- ability to argue
- ability to communicate effectively
- ability to synthesize.

The expected learning outcomes will be assessed through the formulation of three or more questions. Evaluation criteria and scores are determined according to the following scale:

less than 18/30 - insufficient level: the candidate does not achieve any of the expected learning outcomes under "knowledge and comprehension skills";
18-20/30 - sufficient level: the candidate achieves, in particular, the learning outcomes foreseen under the point "knowledge and ability to understand";
21-23/30 - fully sufficient level: the candidate achieves, in particular, the learning outcomes foreseen under the points "knowledge and ability to understand" and "applied knowledge and ability to understand";
24-26/30 - good level: the candidate achieves, in particular, the learning outcomes foreseen in the points "knowledge and ability to understand"; "knowledge and ability to understand applied" and "autonomy of judgment";
27-29/30 - very good level: the candidate achieves, in particular, the learning outcomes expected at the points "knowledge and ability to understand"; "knowledge and ability to understand applied"; "autonomy of judgment" and "communication skills";
30-30 cum laude - excellent level: the candidate fully achieves the learning outcomes expected at the points "knowledge and ability to understand"; "knowledge and ability to understand applied"; "autonomy of judgment"; "communication skills" and "ability to learn".

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Additional Information for Non-Attending Students

Attendance

Non-attending students will be required to submit the three the texts indicated for the final exam session.
 

Course books

• P.G. Bresciani, La competenza. Appunti di viaggio, oltre l'orizzonte, Franco Angeli 2022

• P. Warr & G. Clapperton, Il gusto di lavorare. Soddisfazione, felicità e lavoro, Il Mulino 2011 

• C. Balducci & F. Fraccaroli, Stress e rischi psicosociali nelle organizzazioni. Linee operative per la diagnosi e il controllo dello stress da lavoro, Il Mulino 2022, ESCLUSIVAMENTE NUOVA EDIZIONE

Assessment

Oral exam.

The final exam for non-attending students consists of an interview on the topics dealt with in the course and contained in the texts indicated in the bibliography. The individual interview is a relevant way to verify the learning outcomes previously indicated.

For the formulation of the assessment will be taken into particular consideration:

- breadth and organization of knowledge
- Degree of understanding, as indicated by the quality and relevance of the arguments
- ability to 'apply' the acquired knowledge, i.e. to use the treated contents to draw indications both for one's own behavior and for the professional intervention (in form of collaboration or consultancy) for people or organizations
- ability to relate the contents of the course to other disciplines covered in the degree course
- ability to argue
- ability to communicate effectively
- ability to synthesize.

The expected learning outcomes will be assessed through the formulation of three or more questions. Evaluation criteria and scores are determined according to the following scale:

less than 18/30 - insufficient level: the candidate does not achieve any of the expected learning outcomes under "knowledge and comprehension skills";
18-20/30 - sufficient level: the candidate achieves, in particular, the learning outcomes foreseen under the point "knowledge and ability to understand";
21-23/30 - fully sufficient level: the candidate achieves, in particular, the learning outcomes foreseen under the points "knowledge and ability to understand" and "applied knowledge and ability to understand";
24-26/30 - good level: the candidate achieves, in particular, the learning outcomes foreseen in the points "knowledge and ability to understand"; "knowledge and ability to understand applied" and "autonomy of judgment";
27-29/30 - very good level: the candidate achieves, in particular, the learning outcomes expected at the points "knowledge and ability to understand"; "knowledge and ability to understand applied"; "autonomy of judgment" and "communication skills";
30-30 cum laude - excellent level: the candidate fully achieves the learning outcomes expected at the points "knowledge and ability to understand"; "knowledge and ability to understand applied"; "autonomy of judgment"; "communication skills" and "ability to learn".

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Notes

In the Department is active "Olympus", the Observatory for permanent monitoring of legislation and case law on health and safety in the workplace work. The Observatory carries out various activities including, in particular: - the management of a website with legislative databases, case law databases and databases of contracts, all concerning the safety at work, - depth articles, specialized reviews and thematic focus; - the management of an online scientific journal - "The Working Papers of Olympus", soon destined to mutate into "Law of occupational Safety and Health" (DSL) - in the field of security rights in the workplace, with ISSN, that employs a wide international scientific committee and refereeing procedures for the identification of essays to be published; - The organization of congresses and seminars including international ones. This observatory, whose website is freely accessible to all in a logic of public service, allows students of the CdS to find useful materials and documentation for their course of study and useful to draft their dissertation. It offers, also, through the mentioned congresses and seminars, the opportunity to meet the leading experts in the field and to analyse the most sensitive issues relating to it. http://olympus.uniurb

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