The course aims to offer a broad knowledge of mediation and legal implications, from its theoretical assumptions within the ADR (Alternative Dispute Resolution) paradigm, focusing on the psychological and communication aspects. The course will also delve into family mediation, as a clinical intervention for the separating couple, addressing the issues relating to this phase of the life cycle, also with exercises on typical cases. Further in-depth analysis will focus on the de-escalation techniques in the social health-care field.

At the end of the course, students will be able to have a broader vision of the mediation tool and its application; the macro-theme relating to the conflict will be explored in depth, trying to discern both its evolutionary and critical aspects.

Students will have to know the main theories underlying the construct of mediation, the techniques used in the field of family mediation and in other contexts of application such as: school, territory, companies, criminal areas.

The course aims to provide students with the opportunity to orient themselves, both on a theoretical and practical level, towards a knowledge of mediation and its application areas. Tools and knowledge will be provided to navigate the broad application context of conflict mediation in both the cultural/social/scholastic/social health-care and judicial fields.

We will specifically address some issues relating to:

• conflict, attachment styles in emotional relationships (4 hours);
• theories and techniques of mediation, separation, dynamics of intergenerational conflicts (4 hours);
• the life cycle, evolutionary processes of the family and the phases of mediation (4 hours);
• family mediation and various forms of conflict mediation: transformative mediation and problem-solving mediation (8 hours);
• techniques and strategies for an alternative resolution, office technical consultancy/ADR (3 hours);
• mediation techniques in the social health-care field (4 hours);
• linguistic-cultural mediation (3 hours);
• business and school mediation (3 hours);
• criminal mediation and the Cartabia Reform (3 hours).

• Knowledge and understanding. At the end of the course, students must be able to understand and explain the fundamental concepts of mediation (what it is about, how it works, what its theoretical assumptions are)  and in particular what uses mediation can have.
• Ability to apply knowledge and understanding. At the end of the course, students will have to demonstrate the ability to apply knowledge of mediation techniques, the phases of mediation and its applications.
• Making judgments. At the end of the course, students will have to demonstrate the ability to use knowledge and concepts to reason with independent judgment according to the logic of the discipline.
• Communication skills. At the end of the course, students must be able to present and discuss the topics studied with conceptual and linguistic precision, and to outline general frameworks that effectively and concisely illustrate the problems addressed.
• Learning skills. At the end of the course, students must have achieved a certain familiarity with the basic concepts of mediation and in particular family mediation in order to be able to independently acquire new knowledge by consulting the main bibliographical tools that deal with the discipline.

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

Not foreseen.

Teaching

During the course, frontal lessons will alternate with others with the use of active techniques (e.g. simulations or role playing) which will allow students greater participation and direct involvement. The possibility of classroom exercises and/or in-depth study on scientific articles will also be evaluated. It will be expanded with specific in-depth lessons held by experts.

Course books

• ANDOLFI M., La mediazione culturale. Tra l'estraneo e il familiare. Franco Angeli, 2009. - Solo i seguenti capitoli: Cap. 4; Cap. 5; Cap. 6; Cap. 7; (100 pp)
• CANEVELLI F., LUCARDI M., Coppie in mediazione. Legami, conflitti, riconoscimenti. Apertamenteweb, 2019. - Solo i seguenti capitoli: Cap. 2, Cap. 3, Cap. 4, Cap. 5, Cap. 6, Cap. 7, Cap. 8; (189 pp)
• BIONDI, M., Comunicazione con il paziente. Il metodo END. Empatia, normalizzazione, descalation in crisi ed emergenza. Alpes Italia, 2014 (170 pp)
• ANCORA, A., Verso una cultura dell'incontro. Franco Angeli Editore, 2017 - Solo da pag. 105 a 131
• TRAMONTANO G., BARBA D., La mediazione penale minorile. Un percorso per la giustizia riparativa. Carocci Editore 2017 (97 pp)
• Other small contributions will be discussed during the course and may be visible on the platform.

Assessment

Written pre-assessment and subsequent optional oral assessment in relation to the result of the written test (only for students who achieve a grade >= 27 in the written pre-assessment).

Students of study courses other than "Psychological Sciences and Techniques" will only be able to take the oral part and in any case should contact the teacher via e-mail at the institutional address antonella.ciccarelli@uniurb.it.

Example of evaluation criteria relating to the assignment of scores out of thirty:

• < 18: insufficient level of competence. The candidate does not achieve any of the learning outcomes foreseen in the point "mastery of basic knowledge";
• 18-20: sufficient level of competence. The candidate achieves the learning outcomes set out in the "mastery of basic knowledge" point;
• 21-23: fully sufficient level of competence. The candidate achieves the learning outcomes foreseen in the points "mastery of basic knowledge" and "understanding of the fundamental concepts of the discipline", adopting a certain clarity and consistency of presentation;
• 24-26: good level of competence. The candidate achieves the learning outcomes foreseen in the points "knowledge and understanding", "understanding of the fundamental concepts of the discipline", adopting a certain clarity and consistency of presentation;
• 27-29: very good level of competence. The candidate achieves the learning outcomes foreseen in the points "mastery of basic knowledge", "understanding of the fundamental concepts of the discipline", "ability to use knowledge and concepts to reason according to the logic of the discipline" and "use of specific and appropriate";
• 30 - 30 cum laude: excellent level of competence. The candidate fully achieves the expected learning outcomes for all objectives listed in the program.

Disability and DSA

Students who have registered their disability certification or DSA certification at the Inclusion and Right to Study Office can ask to use concept maps (by keywords) during the exam. To this end, it is necessary to send the maps, two weeks before the exam session, to the course teacher, who will verify their consistency with the University guidelines and may request their modification.

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Teaching

Non-attending students shall consult all materials uploaded on the Blended platform (e.g. slides, exercises, additional documents) in order to compensate autonomously for the topics discussed during lessons.

Attendance

There are no differences compared to what is expected for attending students.

Course books

• ANDOLFI M., La mediazione culturale. Tra l'estraneo e il familiare. Franco Angeli, 2009. - Solo i seguenti capitoli: Cap. 4; Cap. 5; Cap. 6; Cap. 7; (100 pp)
• CANEVELLI F., LUCARDI M., Coppie in mediazione. Legami, conflitti, riconoscimenti. Apertamenteweb, 2019. - Solo i seguenti capitoli: Cap. 2, Cap. 3, Cap. 4, Cap. 5, Cap. 6, Cap. 7, Cap. 8; (189 pp)
• BIONDI, M., Comunicazione con il paziente. Il metodo END. Empatia, normalizzazione, descalation in crisi ed emergenza. Alpes Italia, 2014 (170 pp)
• ANCORA, A., Verso una cultura dell'incontro. Franco Angeli Editore, 2017 - Solo da pag. 105 a 131
• TRAMONTANO G., BARBA D., La mediazione penale minorile. Un percorso per la giustizia riparativa. Carocci Editore 2017 (97 pp)
• Other small contributions will be discussed during the course and may be visible on the platform.

Assessment

There are no differences compared to what is expected for attending students.

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.