The course aims to provide useful knowledge to actively participate in the promotion, organization and management of social, health and educational services; starting from the knowledge of national legislation and the Marche Region; The implementing regulations on some types of services will be deepened. Aspects related to the psychology of work in these types of services will then be treated. Subsequently, also through testimonies and guided tours, students will be involved to allow them to live the organizational and management experience. The design, organization and management of day services for the disabled will be deepened

Partendo dalla analisi dell'evoluzione storico normativo dei servizi sociali in Italia e nella Regione Marche, verrà dedicata particolare attenzione alla organizzazione e gestione dei principali servizi sociali rivolti ad anziani, minori, disabili e disturbati psichici, Si approfondirà la progettazione, organizzazione e gestione di servizi diurni per disabili

l'insegnamento affronterà i seguenti argomenti secondo il seguente ordine.

- analisi della normativa nazionale e regionale sui servizi sociali

- i servizi sociali per minori

- i servizi sociali per disabili

- i servizi sociali per anziani

- i servizi sociali per disabili psichici

- la pandemia e i suoi effetti sul mondo del lavoro

- il lavoro di gruppo 

- le Non Technical Skill e le Soft Skill

- stress, burnout and mobbing

- inadequate work behaviour

- social networks and social support

l'empowerment

- the Third sector

- design, organization and management of a day service for disabled people

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Knowledge and understanding: having acquired the contents of the program, understanding the fundamental lines and specific aspects of the organization and management of services.

Application of knowledge and uderstanding: knowing how to apply the concepts, ideas, theories and methodologies learned even in contexts other than the original one; know how to use knowledge and concepts to hypothesize interventions and projects on specific issues; know how to identify relationships also at an interdisciplinary level.

Making judgements: develop critical, autonomous and flexible thinking through reasoning and reflection on the various contents learned; open up to the complexity of the reality of the organization and management of socio-educational services through an exploratory and research attitude; question one's own and others' theories.

Communication skills: demonstrate that they have acquired a sure mastery of the basic lexicon of the discipline and know how to use it in a coherent and logically structured way (use of analysis and synthesis, inductive and deductive processes).

Learning skills: at the end of the course the student must have acquired the ability to clearly express the contents of the course, to communicate them through a correct disciplinary language, to argue on issues and problems of the organization and management of educational services.

The teaching material prepared by the lecturer in addition to recommended textbooks (such as for instance slides, lecture notes, exercises, bibliography) and communications from the lecturer specific to the course can be found inside the Moodle platform › blended.uniurb.it

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Teaching

Lectures, exercises, seminars, guided visits to social services, working groups

Attendance

Attendance, although not mandatory, is recommended

Course books

1. De Felice F., Organization and management of social and health services, Anicia edizioni, Rome 2023

2. Genova A., Disability: between institutional barriers and symbolic violence, Il Mulino Editore, BO, 2023

3. Salis F., De Felice F., Inclusive dynamics in the post-complex society. Research, reflections, experiences and narratives, Anicia editions, Rome 2019

Assessment

The evaluation criteria used for the tests are: - relevance and effectiveness of the answers in relation to the contents of the program; - level of articulation of the response; - adequacy of the disciplinary language used

Oral exam

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.

Teaching

Lectures, exercises, seminars, guided tours to social services

Attendance

not

Course books

1. De Felice F., Organization and management of social and health services, Anicia edizioni, Rome 2023

2. Genova A., Disability: between institutional barriers and symbolic violence, Il Mulino Editore, BO, 2023

3. Salis F., De Felice F., Inclusive dynamics in the post-complex society. Research, reflections, experiences and narratives, Anicia editions, Rome 2019

Assessment

The evaluation criteria used for the tests are: - relevance and effectiveness of the answers in relation to the contents of the program; - level of articulation of the response; - adequacy of the disciplinary language used

Oral exam

Disability and Specific Learning Disorders (SLD)

Students who have registered their disability certification or SLD certification with the Inclusion and Right to Study Office can request to use conceptual maps (for keywords) during exams.

To this end, it is necessary to send the maps, two weeks before the exam date, to the course instructor, who will verify their compliance with the university guidelines and may request modifications.