Università degli Studi di Urbino Carlo Bo / Portale Web di Ateneo


A.Y.
2015/2016

Learning Objectives

The Masters aims to provide in-depth knowledge of the communication skills required for managing human resources, conflict resolution and managing teams in professional and training contexts. The aims of the course are : knowledge of the theoretical prerequisites and techniques of mediation Overcome a negative concept of conflict, i.e. Moving from a vision that only considers the destructive potential to a perspective that highlights the positive values and the opportunities for transformation. Experimentation and increase skills in order to address anger and resentment, fear and prejudice and all feelings that are characteristic of conflict. Acquiring awareness of own ways of managing conflict to evaluate efficacy Understanding of communication modes that allow productive exchanges between individuals. Reflection on self-efficacy in finding new, long-lasting solutions to solve conflicts and on possible areas of improvement. Development of listening skills in conflictual situations. Recognising and managing own emotional involvement in conflicts. Aiding communication through internal (operator-operator) and external (operator-user) conflict mediation Spreading the mediation culture.

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scopri il programma

How to apply for Conflict Mediation in psycho-pedagogical, family, community, company, socio-healthcare and learning environments.

Admission
Course with limited number of positions
Number of positions
60 available
Admission deadline
Applications due by 17/12/2015
Forms
Registration form
Application procedure
You can apply from the 07/01/2016 to the 22/01/2016 . Using the online procedure you can register to fill in the application and pay with PagoPA (Credit Card, PayPal) to complete the payment of the admission fee.
Online registration
Online registration Registration guidelines

Useful documents and materials

Call for applications download

Information on teaching and research activities

Contacts
Franco Nanetti
 0722 303743

Administrative contacts

Secretary’s Office
Ufficio Dottorati - Post laurea - Esami di Stato
Via Veterani, 36 - Urbino
Office hours
Monday - Friday from 9.30 am to 13pm
Contacts
 Tel. +39 0722 304631 / +39 0722 304632 / +39 0722 304634 / +39 0722 304635   corsi.postlaurea@uniurb.it

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Posta elettronica certificata

amministrazione@uniurb.legalmail.it

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Università degli Studi di Urbino Carlo Bo
Via Aurelio Saffi, 2 – 61029 Urbino PU – IT
Partita IVA 00448830414 – Codice Fiscale 82002850418
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