Università degli Studi di Urbino Carlo Bo / Portale Web di Ateneo

A.Y. Location

Learning Objectives

The purpose of the Master is to provide an in-depth knowledge of the communication skills required in the field of human resources management, conflict resolution and the management of work groups in the training and professional fields.

The Master favors experiential learning, with individual and group practical exercises, aimed at acquiring specific skills and strategies in situations of organizational impasse and existential distress.

The Master places the attention of the training focus on the figure of an expert in effective communication and conflict mediation capable of fostering processes of social cooperation and management of problematic situations at a relational level.

The Master is therefore addressed to first and second level graduates who carry out activities in the educational, training, psychological, managerial, family mediation, human resource management and more widely to all those interested, even in character staff, to improve their communication skills.

Training activities

Verbal and nonverbal communication and cooperative learning.

Meta Model NLP Empowerment  and assertiveness

Human  resource management  human

Conflictual  dynamics

Conflict management within the family

Family mediation

Communication and learning processes

Transactional Analysis

Communication and conflicts management

Crisis and trauma Psychology

Thesis discussion about a subject studied during the course.

There will be a presentation of the course to be held approximately between November / December 2021.

 Date and location will be indicated on the website www.mastermediazioneconflitti.it

 The calendar of lessons and other information can be requested at segreteria@mastermediazioneconflitti.it and also by calling the n. 0722 303743

 Information on the course is also available at www.mastermediazioneconflitti.it

How to apply for Conflict mediation in psycho-pedagogical, family, community, corporate, social, health and educational activities

Course with free access
Number of positions
60 available
Useful information

The first 60 applications will be admitted to the master. Students will be required to hold a five-year degree, a specialized master's degree or an old degree, or an equivalent qualification. Participation as an "auditor" is not required to hold the specific qualification indicated above, but only to hold a university three-year degree.

Application procedure
You can apply from the 20/07/2021 to the 21/01/2022 . Using the online procedure you can register to fill in the application and pay with PagoPA (Credit Card, PayPal) to complete the payment of the admission fee.
Online registration
Online registration Registration guidelines

Useful documents and materials

Scheda del corso download

Information on teaching and research activities


Direttore: Prof.ssa Berta Martini (Dipartimento di Studi Umanistici)

Coordinatore scientifico: Prof. Franco Nanetti segreteria@mastermediazioneconflitti.it

A chi rivolgersi

For information write to segreteria@mastermediazioneconflitti.it or call 0722 303743

Berta Martini
Paola Cangini

Administrative contacts

Secretary’s Office
Ufficio Dottorati - Post laurea - Esami di Stato
Via Veterani, 36 - Urbino
Office hours
Monday - Friday from 9.30 am to 13pm
 Tel. +39 0722 304631 / +39 0722 304632 / +39 0722 304634 / +39 0722 304635   corsi.postlaurea@uniurb.it


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Università degli Studi di Urbino Carlo Bo
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